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Exchanges and Returns

Se Tu Dizes! Clothing brand

HOW DOES IT WORK?

You have a period of 30 days to return the items from the date of receipt of the order, indicating the reason for the return (except for some campaigns carried out by Se Tu Dizes! for which you should check the deadlines on the respective campaign pages).
You can return items that have manufacturing defects, in which case a full refund of the value of the items and the corresponding shipping costs will be made.
You will receive your refund within a maximum period of 15 working days, after Se Tu Dizes! have received your return.

In the case of returns due to your abandonment of the items, the shipping costs will be exclusively your responsibility, with the value of the items being refunded only upon receipt of them.
For a size exchange, the return shipping costs will be your sole responsibility.

Items must be returned without signs of use and in the same condition as they were delivered. We request that shipping be done via a carrier with delivery information. Without delivery tracking, we cannot be held responsible for any losses or damages during transit.

Reshipment of the order by Se Tu Dizes! can be done through regular CTT mail or registered CTT mail. Reshipment via regular CTT mail incurs no additional cost. Should you prefer reshipment via registered CTT mail, there is an additional cost of €10.
We do not take responsibility for any losses or damages during transit if reshipment is done via regular CTT mail.

Click here to download the instructions and return form.

For more information send an email to info@setudizes.pt

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